Refund and Returns Policy

We want you to shop confidently at Cocoosp.

Return Eligibility

  • Returns accepted within 30 days of receiving your product.

  • Items must be unused, unwashed, and in their original condition and packaging.

  • Proof of purchase is required.

Non-Returnable Items

  • Clearance or final-sale items

  • Used, damaged, or altered items

How to Request a Return

  1. Contact us at Austinoss1@outlook.com with your order number and reason for return.

  2. We will provide return instructions.

  3. Return shipping costs are the responsibility of the customer unless the item arrives defective or incorrect.

Refund Processing

Refunds are issued within 5–10 business days after we receive and inspect the returned item.
Refunds will be issued to the original payment method.